I had a horrible experience with Jiffy-Lube. After an oil change, I was driving home and my engine started smoking and just shut down. Luckily Advantage Auto Repair was the closest shop to my home and was towed there. Bob and his staff were extremely helpful, so much so, that they did all the work with the Jiffy-Lube owner and went to bat for me to get a new engine and have it installed. Not a dime came out of my pocket during this whole ordeal. After that day, I decided to stick with Bob and his team for all my future repairs/maintenance. This is the only place I've ever brought my car to without thinking I'm walking into a snake's den during dinner time. I can always expect a fair price and honest evaluation of my problems and would recommend this place to everyone.